Methods of Payment
On first orders, we accept pre-payment by check, wire transfer or credit card (Visa, MasterCard, American Express and Discover). International orders, except Canada, must be prepaid with U.S. funds. Net 30 terms with a credit limit are available upon our approval or our approval. Past due accounts will be assessed penalties as noted on the order form.


Credit Application Sheet
If you are a new customer, please fill out a credit sheet and fax it to us at 866-812-8602.


Prices
All prices are subject to change without notice. All goods will be shipped at the prices in effect at the time of order. Shipping charges will be added upon shipment.


Shipping
UPS ground unless otherwise stated. When placing an order through our site, please state the requested shipping method in the comment field.


Back Orders
We do not back order fewer than six items (unless you request it). All back orders not processed within 30 days of ship date will be cancelled. Please reorder at that time.


Claims and Returns
Shortage or defective merchandise claims must be made within 10 days of receipt of goods. Please contact us to receive a return authorization number (RA#) before returning any item(s). Returns should include the invoice number and the ship date. Please label all defects. Any refused or returned orders will be charged a 15% restock fee in addition to shipping and handling charges.
Ordering for all items
All signed orders should be returned to us via fax, mail or email. All orders require an authorized signature before processing (except email orders), including orders taken over the phone.